Weather 
The exchange was spicier than the sauce.
A restaurant customer in Tulum, Mexico, was spit-roasted by the saucy owner after leaving them a lukewarm review on Google — with the brass telling her to open her “own restaurant,” per a viral X post.
“We will not be listening to you because we don’t cater your tastes,” harrumphed the eatery’s brass in their fiery response. “How about have some respect.”
The Post reached out to the restaurant for comment.
The exchange went down after the patron, named Anvita Kotha, had visited Wang Tulum, a Chinese restaurant and coffee shop specializing in pan-Chinese from dumplings drenched in chili oil to Biang Biang Mian — a noodle dish hailing from Xian.
The hole-in-the wall has become a fixture online, boasting an impressive 4.7 out of 5 stars over nearly 600 reviews.
However, Kotha was not nearly as impressed with Wang Tulum, which she slapped with a tepid 3 stars.
“We ordered the dan dan noodles and the dumplings in chili oil,” wrote the reviewer. “Frankly, it wasn’t spicy and not our cup of tea. I wouldn’t say that it’s bad food, but it also wasn’t spicy despite getting extra chili oil and even adding salt.”
Of course, not all the comments were negative from Kotha, who is part of Google’s Local Guide program, which allows users to write reviews, share photos and check facts on Google Maps to improve usability.
“They use premium matcha powder for their latte and that was pretty great!” she observed.
While Kotha’s retrospective was fairly mild, it nonetheless didn’t sit well with the owner, who went scorched-earth on her in a response.
“I didn’t know we had to have a requirement that our chili oil needed to be spicy?” snarked the anonymous dumpling house honcho. “Oh Anvita is coming let’s cater to her because she’s some Google guide!!! Hurry make spicy chili oil!!!”
They suggested that the customer is not always right and that restaurants are allowed to cater to the taste of the owners and not just the customers.
“That’s the point of the restaurant owners make food they love and want to share that love to the community thats how it should be,” they fumed in their rebuttal. “We didn’t wake up and think let’s cater our dishes to these self-entitled people.”
The incensed restaurateur claimed that they wanted to make their dishes “balanced” rather than spicy need to avoid complaints from Google reviewers. They then boasted that they sell “ceremonial matcha” because they want to have the best matcha and that should tell you what their “standards” are.
“How about open your own restaurant and [we] will see what your food taste[s] like?” the restaurant boss challenged.
Online reviewers felt his response was a bit of an overreaction. “Wow that’s actually insane lol,” said one X poster, while another wrote, “Owner seems like a d–k, anyone that can’t take any criticism should grow up.”
Some even said the lambasting made them want to visit the restaurant with one fan gushing, “I’d see a response like this and actually go to the restaurant because of it.”
Coincidentally, hitting back at reviewers appears to be the owner’s bread and butter. They notably ripped one patron who gave them four stars for complaining about the alleged lack of gluten-free noodles, calling the critic “dishonest” and accusing them of having “no vision or direction in life.”
“Go look at yourself in the mirror and ask yourself ‘how am I so lame?’” the noodle monger declared.
The owner also laid into a local named Paulo who vented about the so-called paltry noodle portions and suggested that they learn to take criticism better if they want to stay open.
“Let me guess we should fall to our knees and say sorry sorry sorry….here’s my phone number let me make it up to you,” snarked the owner. “umm nope sorry Paulo you can go F Off.”
“If you actually cared about constructive criticism you would speak to the owner instead of hiding,” they added. “Bye we serve to the best of Tulum and to all the amazing people who grind every day making this place special, Wang was created for you all!! Wang Wang Wang Gang Gang Gang.”
This isn’t the first restaurant owner to go viral for turning the tables on a reviewer.
In October, a snarky restaurant owner savaged a disgruntled diner who complained about finding a “whole bay leaf” in their dish, claiming that it was a sign they make their food “from scratch.”
