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Chick-fil-A said Wednesday that a recent security incident may have exposed personal information linked to a limited number of customer loyalty accounts.
The Atlanta-based fast-food chain told FOX Business that it moved quickly to secure affected accounts and notify customers who may have been impacted.
“We recently identified a security incident that may have affected a limited number of Chick-fil-A One Loyalty accounts,” a company spokesperson said. “Upon discovering the issue, we took steps to immediately address, secure and restore accounts, and we are communicating directly with all customers who may have been impacted.”
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The spokesperson added that the company “sincerely apologize[s] for any inconvenience or concern” and remains “committed” to maintaining customers’ trust.
The company notified potentially affected customers Monday after discovering suspicious login activity involving certain Chick-fil-A One accounts, USA TODAY reported.
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According to the notice, “unauthorized parties” targeted the company’s website and mobile app between June 17 and June 19. The attackers used account credentials obtained from a “third-party source,” the outlet reported.
The incident affected customers in Iowa, Maryland, Massachusetts, New Mexico, New York, North Carolina, Oregon, Rhode Island, Vermont and Washington, D.C., according to USA Today.
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The data that may have been compromised included customers’ names, email addresses, Chick-fil-A One membership and mobile payment numbers, the last four digits of payment cards and the amount of Chick-fil-A credit stored in their accounts.
Chick-fil-A said it reset passwords for affected accounts, restored any impacted loyalty balances and added rewards to customers’ accounts, USA TODAY reported.
