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Nothing beats a Jet2 holiday…
Over 30 travelers were left behind in the UK after their Jet2 flight to Spain took off without them.
Airline reps told The Post that “a full investigation into the matter is urgently taking place with the airport.”
The plane, flight LS879, had reportedly been slated to fly from Manchester to the sunny isle of Alicante at 7 a.m. on Monday morning, the Manchester Evening News reported.
However, the vacationers’ dreams of a seaside getaway went south when, after showing staffers their boarding passes, they took a wrong turn down a stairwell, leading them to a dead-end instead of the jetway to the aircraft.
As a result, the over 35 passengers were left stranded in the cul-de-sac for up to 40 minutes as they tried to figure out what was going on.
One of the stranded passengers, Matt, from Denton, recalled how he and his son had arrived at the airport and made their way to the gate with time to spare, only to end up stuck in the scrum.
“Instead of carrying on onto the plane, there were some stairs, so the herd mentality is that we all went down the stairs and followed each other,” the Brit recalled.
He said they were under the impression that an employee would open the doors or that they were waiting for a shuttle to ferry them to the airport.
“We were there for 10 minutes, 20, 30, then we thought ‘what’s going on,’” the beleaguered traveler exclaimed while recalling the “unfathomable” saga. “We were literally stuck like caged animals.”
While the passengers were trying to deduce what was transpiring, the aircraft departed without them and embarked on the two-hour and 45-minute flight to Alicante.
Matt said he finally realized the true nature of their predicament when an employee ran over and told him that the plane was gone.
He said he was “gobsmacked” over the fact that the airline employees didn’t do a headcount after the passengers had boarded the plane.
“That plane is at least 36 people light; it’s bizarre,” he said. “You’d think the captain would ask if they had a full flight.”
He added that he and the other travelers were reportedly given a $13 voucher while they were waiting to see which flights could take them to Alicante. “I don’t even think this has ever happened before,” he lamented.
Airline reps said they were urgently probing the matter and have since put passengers on other planes to their destination.
“Our team looked after these customers by arranging other flights to take them to Alicante yesterday, and we would of course like to apologize to them,” they told The Post.
