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In a swanky Nairobi suburb, there’s a new dining experience that’s pulling in the crowds. Robots are assisting the staff at the Robot Cafe — the first of its kind in East Africa.
In a swanky Nairobi suburb, there’s a new dining experience that’s pulling in the crowds. Robots are assisting the staff at the Robot Cafe — the first of its kind in East Africa.
Customers access the menu by scanning a QR code at the table and placing their order online. Once the food is ready, a bell rings to alert a human waiter, who places it on a robot’s tray.
The robots then deliver the food to a table after a few commands are keyed in on an iPad.
They are controlled via a central command centre running specialised software. After a long day’s shift, the robots are charged overnight.
The restaurant has been making waves in recent weeks, and the robot staff have been met with a lot of enthusiasm.
However, the introduction has raised concerns about job displacement, especially in the Kenya’s hospitality industry.
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