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Home » ‘Bad business:’ Disgruntled Waffle House customers protest new 20% fee on to-go orders
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‘Bad business:’ Disgruntled Waffle House customers protest new 20% fee on to-go orders

staffstaffNovember 13, 20265 ViewsNo Comments
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‘Bad business:’ Disgruntled Waffle House customers protest new 20% fee on to-go orders

Batter boycott.

An unexpected fee has left some disgruntled Waffle House customers crying blackball on the Georgia-based chain.

To-go is a no-go for a recent Redditor who took to the forum to share a sign posted in their local Waffle House that decreed a 20% fee would be added to all ‘to-go’ orders, 10% of which is allegedly paid to the server who prepares the order, while the remaining 10% is a “to-go” fee.

Waffle House, which specializes in Southern comfort food, operates more than 2,000 locations in the US, most of which are open 24 hours a day to meet customer needs.

The irate customer captioned the post, “For Waffle House???? That’s f—king horrific…” with the quadruplet of question marks presumably underscoring their indignation.

A chorus of commenters echoed the outrage, with some calling Waffle House by its yikes nickname of Awful House.

“Never eaten at one, now I guess I never will,” declared one.

“This is how fights are started at the WH,” said another.

“I read that as pay 10% ransom or we’re not letting you have your order,” said a third fist shaker.

The irate customer captioned the post, “For Waffle House???? That’s f—king horrific…” with the quadruplet of question marks presumably underscoring their indignation. Reddit

“This just seems like bad business. It feels dishonest. Let the price be the price. If it’s 20% higher, so be it,” suggested a fourth.

“The 10% to-go fee is them making you pay for the to-go boxes and plasticware,” rationalized one commenter.

“WH has been doing it a LONG time, but a lot of places started picking up on it. The trend these days is to put as much of the cost of business back on the customer to raise profits in the business, and it pisses me off,” bemoaned another.

The discourse is similar to what sparked last week when a North Carolina woman went viral with her restaurant receipt, which included a $6 carryout fee for taking her pasta leftovers with her.

Another Redditor said that those who opt for to-go are essentially robbing themselves of the true magic of Waffle House: the dine-in entertainment.


Tracy Wise cooks food on a flat top grill in a restaurant kitchen.
10% of the controversial fee is allegedly paid to the server who prepares the to-go order. USA TODAY Network via Reuters Connect

“Who goes to Waffle House for carryout? You go, sit, eat, watch a fight or two. It’s dinner and a show, not takeout,” they maintained.

One menace, and enemy of gratuity or anti-tipper, suggested this problematic loophole:

“Pretend like you will dine in, and as soon as the food comes out, bust out the container that you brought and put the food in. Then ask for the check and don’t tip.”

Per recent research, 78% of fed-up Americans deem the “tipflation trend” a “ridiculous” racket, and 42% have no qualms about not tipping in the face of unfriendly, unhelpful, or inhuman staffers. 

Further, Americans increasingly feel “harassed and extorted” by hidden costs and surprise surcharges now being tacked onto already-inflated bills at eateries and shops.

Further, 2 in 5 consumers say tipping, regardless of the environment or circumstance, should be banned nationwide, according to trending WalletHub data. 

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